WiFi Connectivity Issues in Android TV

WiFi Connectivity Issues in Android TV

Having a Smart TV (Android) is great since it allows you to sync with your phone and other devices easily and watch your favorite content on TV itself. With one remote to operate, it avoids confusion of multiple remotes. However, Android TVs have some known issues that bugs users around the globe. In this article, I am going to discuss the most happening issue in Android TVs which is WiFi (or Wireless) connectivity problems.

WiFi connected but has no internet access

The TV shows something like Connected, no internet right next to the name of your WiFi network.

Resolution

If you do a quick google search, you will find the most widely discussed solution to this problem is Manually setting the Date & time.

Go to Settings –> System preferences –> Date & time. Now, turn off Automatic date & time and then manually set the Date & time using your remote. If it is already off, you might need to toggle it back On and Off again.

If you still have no luck fixing this issue by Setting the Date & time, you can try the following:

  • If your WiFi router or AP supports 5GHz band, stop using 2.4GHz and use 5GHz band instead. The 5GHz band offers higher date rates and has less interference issues.
  • If you are forced use the 2.4GHz band only (due to any reason), then make sure the Channel width is set to 20MHz. Never set the channel width of 40MHz. Changing channel width to 20MHz may resolve WiFi issues in some Android TVs and other devices.
  • If your WiFi router or AP supports multiple SSIDs, try disabling the current SSID and then enable the other SSID. You can probably give it another name. Now try connecting your TV and see if it works.
  • Another thing you can try is use WiFi Analyser to see if there are other WiFi access points causing interference. This tool can even tell you the best channel for new access point. If your AP is currently set to Auto channel selection (which is default in most of APs), you could see WiFi Analyser to find out which channel is best for new AP in your area and manually set your AP to that channel.

Android TV won’t detect (or list) the 5GHz WiFi

If you are using a 5GHz band and your Android TV does not detect or list your SSID, here is what you can do:

  • Make sure your Android device supports the 5GHz band. Most of the modern devices support it now but it is always a good idea to make sure your device supports it. It does not make any sense going through extra troubleshooting steps when your device doesn’t even support it.
  • Login into your WiFi router or AP. If the Channel selection is currently set as Automatic (which is default by the way), manually set it to Channel 40. After this setting, your Android TV will start detecting your 5GHz WiFi.
  • If above step does not work, try changing the Channel width from Auto to either 20MHz or 40MHz. I will not recommend setting it to 80MHz but if nothing works, you could try it and see if it works.

Make sure the channel or frequency band you’re setting is legal in your area



Microsoft Certified | Cisco Certified

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